Data protection regulations and declaration of consent

1. General
1.1. The following are the data protection guidelines of the Praxis Dr. med. dent. Alessandro Ponte dental practice, Corso Pestalozzi 4A, CH – 6900 Lugano, Switzerland. These govern how the users treats your data. This applies to any and all data stored in relation to your use of ( hereinafter “website“).

1.2. The purpose of the data processing is the operation of a website via which the operator can present his services and customer contacts can be maintained.

2. Data collection without consent
Every time you access a page of the operator and each time a file is retrieved, data about this process can be stored.

2.1. Storage in log files
Each time a user accesses this website and each time a file is retrieved, data about this process is stored in a log file. These data are not personally identifiable. The operator can therefore not tell which user has retrieved which data.

Specifically, the following dataset is stored on each retrieval:

  • Name of the file requested
  • Date and time of the request
  • The amount of data transmitted
  • A message if the download was successful
  • IP address
  • Browser type
  • Browser version
  • Operating system
  • Referrer URL

These data cannot be assigned to a specific person by the operator. These data are not combined with other data sources. The data are deleted after statistical evaluation.

2.2. Use of cookies

To improve the quality of the offering, the operator uses cookies with which your usage data can be collected and processed. Cookies are small files which make it easier for you to use the online offerings. Your internet browser receives these files automatically from the operator’s server and saves the cookies on your computer. Cookies are text files which are stored on your computer. The cookies allow the recognition of your internet browser and allow your usage of the website to be analysed. The operator uses two types of cookies, so-called session cookies and permanent cookies.

The operator sends a session cookie to your computer when you use the website. The use of the website is thereby made easier and faster for you. When you log out or close your browser, this cookie is deleted and no longer has any effect.

The operator also uses a permanent cookie. The data contained in this cookie are encrypted and therefore cannot be read by third-parties.

You can delete the cookies saved on your computer at any time yourself. You can also setup your browser so that you are informed before accepting cookies or so that it does not accept cookies. Please note, however, that in this case you may not be able to completely use all the functions of this website.

2.3. Google Analytics
This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called ‘cookies’, text files that are stored on your computer that enable the analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators and to provide other services related to website and internet use. Google may also pass this information on to third parties in so far as this is required by law or if third parties process the data on Google’s behalf. Google will under no circumstances associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser. Please note, however, that in this case you can not use all features of this website to their full extent. By using this website you agree to the processing of data about you by Google in the manner described above and for the aforementioned purpose. The collection and storage of data may at any time be excluded for the future by using the following additional program in view of the discussion about the use of analysis tools with complete IP addresses, the operator points out that the website uses Google Analytics with the “_anonymizeIp()” extension and therefore all IP addresses are only further processed in shortened form, to prevent direct personal identification of the data.

2.4. Social Plugin from Facebook

This website contains links to an external social network, Facebook. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, (hereinafter “Facebook”).

The links in this website are identified by the Facebook logo (no Facebook plugins are used). If this link is followed by clicking on it, the Facebook plugins are activated and your browser will establish a direct connection with Facebook’s servers.

If you follow a link when visiting this website and you are logged into Facebook via your personal account, Facebook can associate the visit with your Facebook account.

If you interact with the plugins, e.g. pressing the “Like” button or writing a comment, the corresponding information is transmitted directly from your browser to Facebook and is stored there. The purpose and scope of the data collection and its further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy can be found in the data protection notices of Facebook ( If you do not want Facebook to collect information about you via these web pages, you must logout of Facebook before visiting this website.

2.5. Social Plugin from Google+

This website contains links to an external social network Google+ (GooglePlus). Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, Kalifornien, 94043 USA, (hereinafter “Google”).

The links in this website are identified by the GooglePlus logo (no GooglePlus plugin is used). If this link is followed by clicking on it, the GooglePlus plugins are activated and your browser will establish a direct connection with GooglePlus’ servers.

The content of the “+1” button is transmitted from Google directly to your browser, which embeds it into the website. The operator has therefore no influence on the scope and content of the data that Google collects using this button. According to Google, no personal information is collected without clicking on the button. Google logs the browser history when a “+1” button is displayed according to its own statements only for system maintenance and troubleshooting purposes. If users are not logged into GooglePlus, the data is not structured according to individual profiles, user names or URLs. Only with logged-in members is such data, including the IP address, collected and processed.

The purpose and scope of the data collection and its further processing and use of the data by Google as well as your rights and setting options to protect your privacy can be found in Google’s data protection information about the “+1” button:

If you are a GooglePlus member and do not want Google to collect  data about you via this website and link it with your membership data stored at Google, you should logout of Google Plus before visiting this website.

2.6. Data processing in the login area
There is a possibility on this website to log into a closed area using a user name and user password (hereinafter “login data”). The login data are sent separately by the operator. The login data are the same for all users and to that extent not personalised. In the password protected area the data collection and use as shown under item 2.1 applies.

3. Data collection with consent
Personal data is collected by the user about you with your consent in the following cases.

3.1. Data processing if web forms are used

It is possible for you to use a web form on this website to send the operator a message. This web form is used so that the operator can answer your questions. In addition, it is also possible to arrange an appointment.

When the web form is used, the complete data of the web form is sent via the operator’s provider to the operator in the form of an e-mail. The data is then immediately deleted from the server. The operator stores and uses the data received by e-mail in line with the statutory provisions.

3.2. Newsletter

You can agree that the operator keeps you informed about product information and news via e-mail. The operator sends out a newsletter at regular intervals.

You can deactivate this service at any time by clicking on a link contained in each newsletter to unsubscribe. In addition, it is possible for you to send an e-mail to or by mail (send to: Praxis Dr. med. dent. Alessandro Ponte, Corso Pestalozzi 4A, CH – 6900 Lugano, Switzerland) to let us know that you no longer want to receive the newsletter. If you unsubscribe, the personal data is locked to prevent further use for the reasons described under this item.

4. Information and right of withdrawal
On request, the operator will inform you in writing or electronically if and what personal data is stored about you.

Naturally, you can revoke this consent in accordance with the data protection regulations at any time and with immediate effect by sending an e-mail to or you can cancel in writing. Please send your written revocation to:

Praxis Dr. med. dent. Alessandro Ponte
Corso Pestalozzi 4A
CH – 6900 Lugano, Switzerland

The operator informs you that provision of your data may be necessary in particular if there are mandatory legal provisions to do so.

Last updated on 29/05/2017